All posts filed under “Help

What App Do I Need to Use???

Coronavirus (COVID-19) Update During this time, in an effort to protect some of our high-risk patients, some appointments have been rescheduled to video visits. Depending on your provider’s hospital affiliation, you may use either JeffConnect or MyChart as your telehealth options. Please see the list below… Read More

JeffConnect Guides and Tips

JeffConnect Tech Tips You can join your visit from a variety of devices: a smartphone, tablet, or computer. Download the JeffConnect app for your smartphone or go to jeffconnect.org on your computer. VIDEO VISIT TROUBLESHOOTING SLIDESHOW Have a back-up device ready in case there are… Read More

MyChart Tech Guides and Tips

MyChart Tech Tips VIDEO VISIT TROUBLESHOOTING SLIDESHOW You can join your visit from a variety of devices, including: smartphone, tablet, or computer. Download the MyChart app on your smartphone or tablet in your app store, or go to mychart.jefferson.edu on your computer. In case of… Read More